Reviews on autopilot. Policy-safe.
Sellerbud asks Amazon to email a review request for every delivered order in the eligible window. Through Amazon's own endpoint — no third-party email, no suspension risk.
- →Uses Amazon's official Request-a-Review endpoint — same email Amazon would send if you clicked the button yourself, 2,000 orders a day
- →Auto-runs nightly · or trigger a Manual Batch · or solicit a single delivered order on demand
- →Per-order success tracking with retries — no silent failures
01Why this approach doesn't get you suspended
Same nudge. Amazon's endpoint. Zero policy risk.
Third-party review-request emails got hundreds of Indian sellers suspended in 2024–25. Sellerbud sidesteps that entirely — every request goes through Amazon's own Solicitations API.
It's Amazon's own email.
The buyer receives the same “Was your purchase up to expectations?” email Amazon sends when you click Request a Review in Seller Central. Sellerbud just clicks the button — at scale.
No email impersonation.
Sellerbud never emails buyers directly. Your brand name never appears in an email Amazon didn't write. No CAN-SPAM, no DPDP, no Amazon TOS violations.
Built into Amazon's policy.
Amazon's seller policy explicitly permits one solicitation per order through this endpoint. Sellerbud enforces the one-per-order rule and the 4–30 day delivery window — automatically.
02Three ways to fire a run
Auto, Batch, or Single — pick the cadence.
Auto
Sellerbud runs the batch every night at 09:00 IST. Picks up every order delivered 4–30 days ago that hasn't been solicited yet. Set once, forget. Most Indian sellers run this exclusively.
RecommendedManual Batch
Fire a one-off run on demand — useful after a Diwali rush, or to back-fill orders from before you turned Auto on. Pick a date range, click Trigger Now. Sellerbud refuses if another run is in progress (one at a time, by design).
Manual Single
Solicit a specific order on its own — from the order detail page. Useful when a buyer chats with you and confirms they're happy. Logged as a Manual Single run for audit.
03From delivered order to inbox
What happens between 'Delivered' and the buyer's inbox.
Detect
Every 6h, Sellerbud scans amazon.in for orders marked Delivered between 4 and 30 days ago.
Filter
Skip orders already solicited, cancelled, refunded or flagged as A-to-z claims.
Batch
Group eligible orders into a single run. Most Indian-seller runs are 200–500 orders.
Solicit
For each order, call Amazon's createProductReviewAndSellerFeedbackSolicitation endpoint. Amazon emails the buyer within minutes.
Track
Every order gets a per-row status. Failures (rare — usually buyer opted out) appear in the run detail with a retry button.
04Inside a run
Open any run · see every solicitation.
Click a row in the runs table, land on the detail page. Summary tiles at the top, full solicitation table below — every order, every status, every failure reason.
05What this gets you
What automating this actually moves.
+120%
review velocity
Indian sellers on Sellerbud average 2.2× more reviews per 1,000 orders vs. manual Seller Central button-clicking, in the first 90 days.
0
policy strikes
Across 4.8M solicitations sent through Sellerbud in 2025, zero Amazon policy violations. Compared with third-party review-request services — which Amazon has been actively suspending.
~6 hrs
saved per week
A 500-orders-a-day seller would otherwise click Request a Review ~3,500 times a week. Sellerbud collapses that into one nightly run.
06Proof
Operators who run on it.
We were using a CRM that emailed our customers directly. Amazon flagged two of our ASINs in March 2025. Switched to Sellerbud — same nightly nudge, through Amazon's own pipe. Reviews kept coming, the warnings went away.
Reviews / 1,000 orders · last 90 days
+120%07Objections
Things operators ask before they buy.
Is this allowed by Amazon?
Yes — Sellerbud uses Amazon's official solicitations endpoint, which Amazon themselves built for this purpose. One request per order, between day 4 and day 30 after delivery. We enforce both rules.
Will buyers know it's automated?
No — Amazon sends the email from no-reply@amazon.in with their standard template. The buyer experience is identical to you clicking Request a Review manually in Seller Central.
What about negative reviews? Doesn't this risk surfacing more 1-stars?
Amazon's data is unambiguous: solicited reviews skew slightly more positive than unsolicited ones, because happy customers respond at higher rates than they would unprompted. Across our seller base the average review score went up 0.2–0.4 stars after enabling Auto.
Can I exclude specific orders?
Yes — Sellerbud auto-excludes refunded orders, A-to-z claims, and any order where you've added a #do-not-solicit tag (from Custom Tags). You can also pause the Auto run entirely from settings.
What's the daily cap?
Amazon's hard limit is one solicitation per order, ever. The endpoint allows ~2,000 requests/day per seller account. Most Indian sellers run 200–600/day.
Does this work for amazon.com / .co.uk / other marketplaces?
Yes — the solicitations endpoint is available on every Amazon marketplace Sellerbud supports. Each marketplace runs its own nightly batch in the correct local timezone.